What needs attention?
Label + rotate is due at 17:00. One clear action remains visible before service.
RESTAURANT OPERATIONS, RECORDED.
THE SHIFT
LEAVES A
RECORD.
Your POS records the sale.
Relay records the shift.
One dashboard above your existing software.
Less software fatigue. A clearer shift.
PEOPLE. PRESSURE. A WAY FORWARD.SCROLL THROUGH A SHIFT
THE WHOLE SHIFT. IN VIEW.
ONE PLACE TO SEE
WHAT NEEDS YOU.
Responsibilities, progress and the record of what happened. A shared view for the people running the restaurant.
Who is responsible?
Taylor owns the task. The next action has a name and a deadline.
What is completed?
Morgan’s temperature check is resolved at 16:51. Its original flag and follow-up remain in the record.
What carries forward?
Staffing notes sit beside the work, giving the next manager context.
Someone called out.Prep still got covered.Tomorrow knows what happened.
01 / THE SHIFT
A LOT
HAPPENS
BETWEEN
OPEN &
CLOSE.
Behind every smooth service, someone made a hundred small things happen.
Here’s what one shift could leave behind.
ILLUSTRATIVE SHIFT
An example of the record. Not a product screen or customer result.
SHIFT IN PROGRESS06:57CALL-OUT RECEIVED
TIME / PERSON / WHAT HAPPENED
DANIEL · PREP
Someone called out.
The day changed before the doors opened.
CALL-OUT RECEIVED
A familiar start.COVERAGE
The right people know.
Coverage requested. Four eligible team members.
COVERAGE REQUESTED
MARCUS · PREP
Marcus has prep.
Coverage accepted. Start time: 07:15.
COVERAGE ACCEPTED
OPENING TEAM
Service keeps moving.
Prep is covered. The team has a plan.
PREP COVERED
handled ✓DINNER SERVICE
Something needs a look.
A walk-in temperature is flagged for a check. The next action has an owner.
FOLLOW-UP ASSIGNED
CLOSING TEAM
A clear close.
Stations signed off. Tomorrow’s notes handed over.
CLOSE SIGNED OFF
See you tomorrow.STATUS · RESOLVED
THE RECORD CONTINUES.
THE RECORD CONTINUES.
THE HUMAN SIDE OF THE RECORD.A NOTE. A NOD. A QUICK WORD.
REAL SHIFTS.
HUMAN
TRACES.
The tape on the shelf. The note at the pass. The thing you told someone on your way out.
Small moments keep a restaurant moving.
They deserve to make it into the record.
02 / WHY RELAY
RESTAURANTS DON’T FAIL
BECAUSE PEOPLE DON’T CARE.
INFORMATION JUST
DISAPPEARS.
ScheduleGroup chatPOSSpreadsheetPaperA quick wordSomeone’s memory
Restaurants already have tools.
The problem is what happens between them.
Relay is the dashboard above your existing software.
Your people, daily work and handoffs in one place.
Less chasing. Less switching. More context.
THE DASHBOARD FOR THE WHOLE SHIFT.
YOUR TEAM
HAS A SHIFT
TO RUN.
Keep the software that already works for your restaurant. Relay sits on top and gives the team one clear place to work from.
Who’s on. What needs doing. Who’s handling it. What carries into tomorrow. A connected dashboard for the whole operation.
Less software fatigue.
More time on the floor.
On the line
03 / THE OPERATING RECORD
ONE SHIFT.
CONNECTED.
From who’s on to what’s next.
The work belongs together.
YOUR SHIFT, IN ONE PLACE
Explore the product One dashboard for the people, work and context of the shift, above the software you already use.
Start with the people on the shift. Make a change understandable to the people it affects.
Give recurring work a place in the day, from the first prep list to the last check.
A clear next action. An owner. A way to know when the work is finished.
Keep the way you do things close to the work itself.
Help the next person understand the work, without relying on whoever happens to be nearby.
The unexpected is part of the shift. Keep the response connected to what happened.
Carry the right context forward so the next team doesn’t have to start from zero.
SAME SHIFT. DIFFERENT QUESTIONS.
ILLUSTRATIVE OPERATING RECORDS
FOR THE MANAGER
WHAT’S
ACTUALLY
HAPPENING?
What’s open. Who owns it.
What changed. What needs attention.
- OPEN
- Walk-in check
- OWNER
- Closing manager
- NEXT ACTION
- Recheck and leave a note
FOR THE TEAM
WHAT AM I
DOING
TODAY?
What matters now. What belongs to me.
What’s finished. What comes next.
- NOW
- Finish the prep list
- HANDLED
- Opening checks
- NEXT
- Leave the station clear
WHEN THE RESTAURANT GETS LOUD,
RELAY GETS QUIET.
04 / THE HANDOFF
ILLUSTRATIVE SHIFT22:51 / TODAY
Close signed off.
06:30 / TOMORROW
Next team. Full context.
TODAY LEADS TO
A BETTER
TOMORROW.
When the shift ends,
the record carries forward.
The next team should inherit context.
Not a guessing game.
05 / BUILT FROM THE LINE
I DIDN’T
BUILD RELAY
IN A BOARDROOM.
THE PERSON BEHIND RELAY
EDMONTON / CANADAHarrison
Mantla.
Six years in kitchens, including becoming a sous chef at Earls. Alongside line cooks, dishwashers, servers, chefs and managers.
The same thing kept happening: people did the work, passed on what they could, and a lot of the story disappeared.
Relay comes from wanting that work to count.
Read the storyEarls is employment history. No endorsement is implied.
06 / GET STARTED
RUN YOUR
WHOLE SHIFT.
IN RELAY.
We’ve been there.
Real restaurants.
Real shifts.
One connected dashboard.
Relay is ready for the work. See how it fits over the software your restaurant already uses.
Request a 15-minute demo Getting started with RelayYOUR RESTAURANT. YOUR REALITY.LET’S START THERE.